POOR COMMUNICATION & DELAYED DELIVERY OF GOODS BOUGHT ONLINE

Bought Samsung TV set on the 25th of June 2020. I have tried to communicate with them on the phone and via emails, to track my order, to no avail, no response at all. So disappointing, keeping me in the dark for service that I have FULLY paid for. If I had known that this is the kind of service they render, I would have gone for even a more expensive option with satisfactory customer care and communication.