PC LINK COMPUTERS ARE ******** THEY DONT DELIVER YOUR ORDERS

I purchased a door closer on 24/03/2022 @ 10:00 online. Choose the delivery option and paid and additional R99. They confirmed on purchase that the item will be delivered in 2 days. Still nothing is delivered. When you tried to phone the number on the internet it is only a answering machine that indicate that you should follow up via email or online as a user. My item keep on showing online in order placed and product in process. I have emailed several time and request feedback on the website not a single reply.