PC Link Computers are a ****!!!!!!!

SHOCKING service from PC Link computers!!! I ordered a product there on the 1st November 2022 and I have STILL not received it! Everytime I email (which is often) they come back with excuses. I was eventually promised a refund three months ago. When I queried a month ago as to why I wasn't refunded I was told they were having issues with refunding. Now when I email them I get no response. CLEARLY a ****!!!!!!!!!!!!!!!!!! I wouldn't even give them one star!!!!!!!!