Pc Link Computers

Bought a headset which right side died. I did send the headset back within warranty perion. Meantime Garth could not even read nor reply to my mails. After the headsets warranty ran out in december without it being swapped out i had to get hold of Mustek to get hold of a person called Paula. She kept referring me to the support email which they did not answer. Ather explaining the situation via sms Mark finally called me back. Made promises high and low on email also on phone calls. Mark did swap the headset out eventually in january. I took another shot at their sevice since Mark did swap the headset out, i bought 4gb ddr sodimm from them. After no service i cancelled the order, therefore Mark got ****y and said they dont want to do bussiness with me. I asked politely and even after threats to get my invoice i still have not received after week in an week out promises from Mark to get it to me before friday( thats now every friday) i asked for my money back since i still have not received the ram. ( everytime another excuse or reason for pc link computers not to pay the money back) i threaten this Paula lady on saturday i will get the ombutsman involed and still no money back for the ram i have purchased

It seems these guys know nothing of after sales support nor how to do banking