Pathetic Service @ PC Link Computers

Words can not even begin to describe how terrible my experience with PC Link Computers has been.

I placed an order with them in early July, the order was confirmed and they said it would take 10-20 Working days for the order to be shipped. In that period of 20 days there was not a single update on my order, despite them saying that I can view updates on their websites. Upon querying the order I was Informed that the supplier had an issue at customers and the item was sent back to the supplier.

I asked for a refund, and was informed that it was handed over to their refunds department and that it would take 14 days to reflect. 14 days later I receive the same email stating that it was handed over to their refunds department yet again.

I queried this again, and the response was that "payfast was unable to complete the refund" and was asked for my banking details.

I have still yet to receive any further communication on this, and my refund has still not been processed!

Please buy from more reputable vendors! I chose to try PC link because they had an item at a cheaper price inclusive of shipping, but given my experience with them I'd rather have paid more and saved myself the headache and admin that comes with dealing with these people!