KB
Ken B

1 reviews | Active since Jan 2010

22 Jan 2020, 10:36

Order 109681

Hi, I bought 2x 5TB portable hard drives from PC link Computers on the 7/01/2020. I paid for them on the 9/01/2019. code STDR*** I have been corresponding with various people at PC Link and its always the same answer that the warehouse is waiting for stocks. However i have seen that PC link has offered the same hard drive but different colour on their website after the date of my purchase code STDR***. I have informed their salesmen that i really dont mind what colour it comes in and it states that it is in stock. The sales pitch is that the item will be Dispatched in 1 to 2 Working Days for Delivery!! I called their support line just before 10am and waited 27 min for my call to be answered. Finally Dehan answered my call. Will follow up on hellopeter as to the outcome

0
Replies (1)
KB
Ken B's update27 Jan 2020, 07:41
Reviewer Update
Referring to the above order. PC link sent me my order that day, unfortunately it was the incorrect items - different Bar code and stock number. I returned the items the following day and received a refund that same day. (Highly Appreciated)
Thank you Dehan for going out of your way to assist me with my purchase and with the returning and refund. It is a pity that PC Link did not have the item I wanted in stock.