CD
Callia D

1 reviews | Active since Sept 2021

27 Sept 2021, 13:05

No service delivery and trouble receiving refund

<div>I ordered an item which they said would take 5 weeks to arrive. 50 working days later, I followed up only to be told that the supplier kept changing ETA date &amp; that they would refund me. I've followed up at least 6 times now &amp; keep receiving similar emails from Garth, apologizing for the delay and saying that he'd follow up with accounts. I got the distinct feeling that they had no intention to refund me and that I was being strung along. I've asked for a telephone number on numerous occasions which they've never responded to. If you call the number on Google, it has a message saying that they don't take calls. I would not recommend buying from them at all. UPDATE: Since the original purchase was done by credit card via *****, I contacted *****&nbsp; directly who have been very helpful. They have direct access to all their merchants. They confirmed that no refund had been initiated by PC Link Computers, but have been in touch with them since. I received an update from *****&nbsp; today to say that the refund has now been initiated and that I should be refunded within 10 working days. No updates from PC Link Computers yet.</div>

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