no hands on by CEO

Getting worried as to the type of service I am receiving. on 29/06/2020 placed on order and paid for it. No tracking number given. 08/07/2020 sent email "Hi guys. Just inquiring as to where we are in respect the shipment." Answer. The eta on below order is for end of July begging August we will ship out as soon as we receive.More emails 29/07 "End of July is here please update me,or send me a tracking number"Answer'We are waiting of couriers to delivery through to us we will inform you as soon as we receive it in the next few days.Dehan Williams.07/08"Good Morning Dehan.

Time unfortunately marches on and I am now at that point where I must ask you for a definite delivery date,or I would ask for you to refund my money.Decision is yours.Please advise . Answer.Good day.I will escalate this to our CEO as I have not received feedback from our couriers. They don't answer their phone...I am now getting very worried at their lack of interest to quickly resolve a complaint. STAY TUNED !