Matt

Their customer service/support seems to be non existent. Bought an "unboxed" hard drive from them. The way the HD was packaged for shipping was unacceptable for starters, the condition of the HD was bad and it failed 5 days later. I have since sent it back, notifying them via e-mail, requesting a refund. Tracking confirms they have received it, but I haven't heard anything back. I have also had no response regarding an e-mail previously sent stating that I was dissatisfied.