TM
Thato M

1 reviews | Active since Jul 2019

22 Jan 2020, 00:53

Late delivery, power cable taken out by suppliers

Delivery was a month late. Then UPS device did not have power cable, as it should. When I enquired I was told that it was taken out because it was an international cable that would need an adapter. "Just go to an ordinary shop and buy it, it's not that expensive. Or we can place an order for you"

SURELY the correct thing would have been to contact me immediately after payment to state this. Also, since I paid for complete package, they should have ordered the correct power cable or left the international one for me to see what to do. Not waited for me to complain. It's not a simple cable and I wasted days, petrol, data, airtime and time looking for it. Nevermind all the phone calls to PC Link to find out about delivery and missing cable. Finally got the cable two hours away from my home. Do better!!!!! I chose you for the convenience but ended up being inconvenienced in all ways.

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