1 reviews | Active since Jun 2020
Horrible service!! Beware
<div>I ordered a Samsung galaxy active 2 smart watch on 23 June 2020. I received an e-mail from George Vorster on 25 June confirming the order and payment; in the e-mail he said that it will take 4-6 working days ONLY AFTER collection from the supplier with no indication when that will be. Since then, I have e-mailed them daily to confirm when I can expect the delivery with no response. The phone lines have an automated recorded voice telling you to send an e-mail. It is important to me when the delivery date will be because, firstly, it is a gift and secondly, I'm a doctor working gruelling shifts and need to organise that someone takes receipt of the delivery when I'm not available. It is truly disappointing to experience such exceptionally terrible service and to feel completely helpless, because the payment went through and there is no way to get the goods or to cancel the order. This is ****! Does anyone have any idea how to cancel an order or get your money back from payfast? </div>
Please note we have emailed you the tracking number whereby you can track the delivery of the order, ETA of the delivery should be the 2nd or 3rd of July. PLEASE NOTE IT CLEARLY STATES on the checkout before confirming the order the following: It can take up to 2 working days to process the order and can take up to 5 working days for the delivery down from JHB to the Western Cape hence the ETA being the 2nd or the 3rd.
Please note we have emailed you the tracking number whereby you can track the delivery of the order, ETA of the delivery should be the 2nd or 3rd of July. PLEASE NOTE IT CLEARLY STATES on the checkout before confirming the order the following: It can take up to 2 working days to process the order and can take up to 5 working days for the delivery down from JHB to the Western Cape hence the ETA being the 2nd or the 3rd.