TP
Truhann P

1 reviews | Active since May 2021

31 May 2021, 12:00

Extremely poor service

Extremely poor service, non-communication, and no way to contact them by phone.

They are weeks over the maximum promised delivery date. They don't reply to emails and you can not phone them.

0
Replies (4)
Pc Link Computers
Pc Link Computers's reply31 May 2021, 13:13
Official
Good day Truhann.

My apologies for the delay in this matter as the shipment containing your order was detained at customs.
We have sent them the relevant documentation regarding the clearance.
We were promised delivery before the end of this week to your door.

TP
Truhann P's update04 Jun 2021, 11:16
Reviewer Update
Good day,

Today is the end of the week. Have not received any communication from you since the reply above. Does this mean I receive my parcel today as promised?

TP
Truhann P's update07 Jun 2021, 12:24
Reviewer Update
I can confirm. No parcel arrived and no communication from Pc Link.

:(
TP
Truhann P's update10 Jun 2021, 12:32
Reviewer Update
Parcel arrived!
Sadly received no further communication from Pc Link.
Lack of communication caused them to lose me as a customer.