Dishonest online company.

I will never make use of this online business again. My order was processed, payment requested which was completed even as much as a notification that my order was received. The problem is that my order was not fulfilled. Only upon enquiry was I informed that there was no stock available. Why was this up to me to enquire because If you had no stock this should have been marked as "out of stock" on the website instead of excepting payment for something you knew was not in stock. Then you promised to do a refund. This you also did not do and on numerous follow-up's I still have not received any refund. Only reply on I presume is an automated response is that "your request has been received". DON'T WORRY ABOUT MY REQUEST JUST REFUND MY DAMN MONEY!!!!