NL
Nathi L
1 reviews | Active since Mar 2019
14 Mar 2019, 10:43
Disappointing, Terrible
I joined Hello Peter specifically to express how terrible the service from this supplier is. I've subsequently asked for a refund and we'll see how long that's gonna take to process
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Pc Link Computers's replyOfficial
24 Apr 2019, 12:12Hi Nathi,
We are sorry that your order had taken so long to arrive.
We would like to take this time to refer you to our terms and conditions regarding orders that need to be imported.
When we import items, problems sometimes arise during the importation of goods such as suppliers delaying orders, customs detaining shipments, acts of God, SARS inspections, customs inspections, Port Health inspections or flight delays.
These issues are out of our control and we do do our best in order to fulfill the orders in the stipulated time frames but these issues do happen which is why we stipulate these problems on our website.
We have since increased our estimated delivery period in order to accommodate for these issues and we are sincerely sorry for your experience with us.
We did do the refund the same day that you requested it.
We are sorry that your order had taken so long to arrive.
We would like to take this time to refer you to our terms and conditions regarding orders that need to be imported.
When we import items, problems sometimes arise during the importation of goods such as suppliers delaying orders, customs detaining shipments, acts of God, SARS inspections, customs inspections, Port Health inspections or flight delays.
These issues are out of our control and we do do our best in order to fulfill the orders in the stipulated time frames but these issues do happen which is why we stipulate these problems on our website.
We have since increased our estimated delivery period in order to accommodate for these issues and we are sincerely sorry for your experience with us.
We did do the refund the same day that you requested it.
Best regards,
Pc Link Computers's reply24 Apr 2019, 12:12
Official
Hi Nathi,
We are sorry that your order had taken so long to arrive.
We would like to take this time to refer you to our terms and conditions regarding orders that need to be imported.
When we import items, problems sometimes arise during the importation of goods such as suppliers delaying orders, customs detaining shipments, acts of God, SARS inspections, customs inspections, Port Health inspections or flight delays.
These issues are out of our control and we do do our best in order to fulfill the orders in the stipulated time frames but these issues do happen which is why we stipulate these problems on our website.
We have since increased our estimated delivery period in order to accommodate for these issues and we are sincerely sorry for your experience with us.
We did do the refund the same day that you requested it.
We are sorry that your order had taken so long to arrive.
We would like to take this time to refer you to our terms and conditions regarding orders that need to be imported.
When we import items, problems sometimes arise during the importation of goods such as suppliers delaying orders, customs detaining shipments, acts of God, SARS inspections, customs inspections, Port Health inspections or flight delays.
These issues are out of our control and we do do our best in order to fulfill the orders in the stipulated time frames but these issues do happen which is why we stipulate these problems on our website.
We have since increased our estimated delivery period in order to accommodate for these issues and we are sincerely sorry for your experience with us.
We did do the refund the same day that you requested it.
Best regards,