Decide for yourself

I placed a order and paid on the 13th of October 2020 for 2 items from PClink shop. Delivery was quoted as being 15 working days. On the 27/10/2020 I requested a update on the delivery , on the 29/10/2020 I received a reply that my delivery would be in the 2nd week of Nov. A request was sent for someone to call me on the same date- no response. On the 24/11/2020 I enquired where my order was, on the 26/11/2020 I was informed that delivery would be the 2nd/3rd week in Dec. On the 4/12/2020 I was advised delivery would be next week, half my order was delivered on the 13/12/2020. On the 23/12/2020 I requested a refund for the balance of my order-no response. 8/1/2021 I followed up again-no response. 11/1/2021 followed up again and was told stock was with FEDEX. On the 14/1/2021 after following up I was told my order was scheduled for later in the week. On the 18/1/2021 I followed up again and was told the item was scheduled to arrive in PClink offices next week. 20/1/2021 followed up again and was advised the item was scheduled to arrive in PClink offices next week. I followed up again on the 26/1/2021 no one rep****, I followed up again on the 4/2/2021 -no one rep****, I followed up again on the 5/2/2021 requesting someone phone me, still no reply as yet. In spite of several requests for a refund for the balance of my order or a contact via phone I have received nothing. This is a brief summary detailing my requests and responses from PClink shop.