DP
Debbie P
1 reviews | Active since Jan 2021
19 Aug 2021, 11:11
Beware of PC LINK bad service
Terrible service! Quick and easy to place an order and pay, but after that you don't receive the products that you have paid for and there is zero communication regarding delays. They don't answer their phone line and also not emails. I have requested a refund of my money, but they will probably just ignore this too.
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Replies (2)
Pc Link Computers's replyOfficial
19 Aug 2021, 12:04Good day Debbie.
Kindly note that your order was placed on the imports website.
We have sent you an email stating that the stock was detained at customs and we are waiting further information regarding this matter.
Unfortunately our phonelines has been disabled.
We will be in contact with you regarding this order VIA email.
Kindly note that your order was placed on the imports website.
We have sent you an email stating that the stock was detained at customs and we are waiting further information regarding this matter.
Unfortunately our phonelines has been disabled.
We will be in contact with you regarding this order VIA email.
Pc Link Computers's reply19 Aug 2021, 12:04
Official
Good day Debbie.
Kindly note that your order was placed on the imports website.
We have sent you an email stating that the stock was detained at customs and we are waiting further information regarding this matter.
Unfortunately our phonelines has been disabled.
We will be in contact with you regarding this order VIA email.
Kindly note that your order was placed on the imports website.
We have sent you an email stating that the stock was detained at customs and we are waiting further information regarding this matter.
Unfortunately our phonelines has been disabled.
We will be in contact with you regarding this order VIA email.
DP
Debbie P's updateReviewer Update
19 Aug 2021, 12:39Hi
Yes you sent me an email stating that stock was held up at customs after I sent numerous emails asking what the status of the order was. Your email also stated that you would let me know what the ETA was from your courier, which has not happened. Communication is key to keeping all parties in the loop of what is happening. Trust, unfortunately, goes for a big dive when the communication just dies down. I look forward to your mails updating me as to the situation from now on.
Yes you sent me an email stating that stock was held up at customs after I sent numerous emails asking what the status of the order was. Your email also stated that you would let me know what the ETA was from your courier, which has not happened. Communication is key to keeping all parties in the loop of what is happening. Trust, unfortunately, goes for a big dive when the communication just dies down. I look forward to your mails updating me as to the situation from now on.
DP
Debbie P's update19 Aug 2021, 12:39
Reviewer Update
Hi
Yes you sent me an email stating that stock was held up at customs after I sent numerous emails asking what the status of the order was. Your email also stated that you would let me know what the ETA was from your courier, which has not happened. Communication is key to keeping all parties in the loop of what is happening. Trust, unfortunately, goes for a big dive when the communication just dies down. I look forward to your mails updating me as to the situation from now on.
Yes you sent me an email stating that stock was held up at customs after I sent numerous emails asking what the status of the order was. Your email also stated that you would let me know what the ETA was from your courier, which has not happened. Communication is key to keeping all parties in the loop of what is happening. Trust, unfortunately, goes for a big dive when the communication just dies down. I look forward to your mails updating me as to the situation from now on.