EG
Edmore G

1 reviews | Active since Nov 2015

16 Mar 2022, 14:13

Being bul**** by Support at PC Link Computers

I placed an order for a product that was listed on their website (order #26880) in November 2021. After a long wait, I was told by their support that the supplier was going to take time to do the delivery which would only happen in the last week of January 2022. I waited till then but the delivery was not done. I was then told the order was cancelled but no refund was processed. When I checked on the website, the product was still listed but now with a higher price so I thought they could not deliver probably because the supplier was no longer able to supply at the old price. I asked if I could still order the stuff and pay for the difference but I did not get any response from their support. After not getting any response to my several emails, I then requested for a refund of the money I paid on the original order (order #26880) and sent them my banking details, but no refund was done up to now. I have been emailing *** and *** for the past 2 months without getting any response which I find so rude. Can someone please assist me as I'm sick and tired of being bul**** by whoever has been handling my queries on this order and tell them to stop with their pathetic business practice of not being honest to the customer.

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Replies (1)
EG
Edmore G's update29 Aug 2022, 18:22
Reviewer Update
I have not received any response on this complaint and other several follow up emails I sent to Support at PC Link. Can someone assist me in getting my refund please. Also it would be fair if that bully receiving my query emails and stubbornly not responding be dealt with accordingly.