mP
mervin P
1 reviews | Active since May 2014
02 May 2019, 13:50
Be careful with purchases from PC Link Computers.
Waited a whole month for my product to be delivered only to find out that the wrong product was ordered. No correspondence. When calling the call Centre you will always find yourself sixth in the queue. They frustrate you until you can’t beat it no longer and spend more money on the call. Never ever purchase from these guys again. What a waste of my time and money.
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Replies (1)
Pc Link Computers's replyOfficial
03 May 2019, 15:27Good Day Mervin,
I want to start off with saying that we are sincerely sorry regarding your experience with us.
When we received the incorrect order, we immediately queried this with our overseas suppliers in order to get the correct information pertaining to your order before notifying you as we try to give you a solution before notifying you of the problem.
We did receive a more expensive product from the supplier and we offered this to you to no avail.
We have requested a full refund from PayFast for your order.
We do sincerely apologize for this inconvenience caused, we will work on the issue in order for it to not occur again.
I want to start off with saying that we are sincerely sorry regarding your experience with us.
When we received the incorrect order, we immediately queried this with our overseas suppliers in order to get the correct information pertaining to your order before notifying you as we try to give you a solution before notifying you of the problem.
We did receive a more expensive product from the supplier and we offered this to you to no avail.
We have requested a full refund from PayFast for your order.
We do sincerely apologize for this inconvenience caused, we will work on the issue in order for it to not occur again.
Pc Link Computers's reply03 May 2019, 15:27
Official
Good Day Mervin,
I want to start off with saying that we are sincerely sorry regarding your experience with us.
When we received the incorrect order, we immediately queried this with our overseas suppliers in order to get the correct information pertaining to your order before notifying you as we try to give you a solution before notifying you of the problem.
We did receive a more expensive product from the supplier and we offered this to you to no avail.
We have requested a full refund from PayFast for your order.
We do sincerely apologize for this inconvenience caused, we will work on the issue in order for it to not occur again.
I want to start off with saying that we are sincerely sorry regarding your experience with us.
When we received the incorrect order, we immediately queried this with our overseas suppliers in order to get the correct information pertaining to your order before notifying you as we try to give you a solution before notifying you of the problem.
We did receive a more expensive product from the supplier and we offered this to you to no avail.
We have requested a full refund from PayFast for your order.
We do sincerely apologize for this inconvenience caused, we will work on the issue in order for it to not occur again.