JJ
Jody J
1 reviews | Active since Nov 2012
28 Jan 2019, 11:45
Bad service at getting back to customer
Bought a graphics card on 27 November that was delivered over a month later. Graphics card was not functioning and i requested a refund via email. I got no response via cell or email, but they sent courier company to collect item on 15 Jan. I checked the status of delivery with courier company and it was delivered, so emailed again asking for status of refund and that the item was delivered to them. No response. I just emailed them again now asking for status.
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Replies (3)0
Replies (3)
Pc Link Computers's replyOfficial
28 Jan 2019, 12:00Hi Jody.
we have emailed Payfast and cc you in the mail to request a refund back to you. Payfast can take up to 7 working days for the refund to reflect in your account. Unfortuantley the staff memeber that was dealing with your order is not with us any more and that is the reason for the delay.
we have emailed Payfast and cc you in the mail to request a refund back to you. Payfast can take up to 7 working days for the refund to reflect in your account. Unfortuantley the staff memeber that was dealing with your order is not with us any more and that is the reason for the delay.
Pc Link Computers's reply28 Jan 2019, 12:00
Official
Hi Jody.
we have emailed Payfast and cc you in the mail to request a refund back to you. Payfast can take up to 7 working days for the refund to reflect in your account. Unfortuantley the staff memeber that was dealing with your order is not with us any more and that is the reason for the delay.
we have emailed Payfast and cc you in the mail to request a refund back to you. Payfast can take up to 7 working days for the refund to reflect in your account. Unfortuantley the staff memeber that was dealing with your order is not with us any more and that is the reason for the delay.
JJ
Jody J's updateReviewer Update
28 Jan 2019, 13:22Thank you for prompt response. I received the email today.
JJ
Jody J's update28 Jan 2019, 13:22
Reviewer Update
Thank you for prompt response. I received the email today.
JJ
Jody J's updateReviewer Update
30 Jan 2019, 07:40Thank you, refund reflected in my account yesterday afternoon
JJ
Jody J's update30 Jan 2019, 07:40
Reviewer Update
Thank you, refund reflected in my account yesterday afternoon