EJ
Eugene J
1 reviews | Active since Apr 2020
14 Apr 2020, 14:14
BAD LUCK - not in so few words
Order placed on 19 March 11:03 with 1-3 business days delivery turn around, on day 3 called and could not get an answer, on day 4 phoned this was a day before lock down, eventually got through after getting cut the first time after holding 10 minutes, and held 30 minutes on the successful attempt, was told oh sorry the suppliers are closed they cannot help with colleague joking in background that no they are not sorry, no communication at all at his time. Company closed down for lock down and still got a mail on 29 March to say order completed which i only saw today. The service and communication is SADLY NON EXISTENT.
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Eugene J's updateReviewer Update
07 May 2020, 14:09On the past Monday get a mail from George Vorster:
"Please note that the system automatically completes orders, once the payment and order is matched
We can confirm that we have received your order and payment, and that the order was processed with our supplier
LOCKDOWN UPDATE - Pc Link Computers is in normal operation. All orders placed during the national lockdown will be shipped from 4th May. Starting from the oldest to the newest orders. Due to a backlog of orders, there might be slight delays in deliveries. Pc Link Computers will be operating with a skeleton staff base and kindly request your patience and understanding during this time"
My order was placed a week before lock down, with a 1-3 working days turn around as stated before. And again no further feedback on multiple mails to get estimate delivery date. And wait for it landline just cuts off which seems to be the only way to get any info. So no means of getting what i ordered in need before lock down and still do not have for whatever LAME excuse will come with it IF ANY.
"Please note that the system automatically completes orders, once the payment and order is matched
We can confirm that we have received your order and payment, and that the order was processed with our supplier
LOCKDOWN UPDATE - Pc Link Computers is in normal operation. All orders placed during the national lockdown will be shipped from 4th May. Starting from the oldest to the newest orders. Due to a backlog of orders, there might be slight delays in deliveries. Pc Link Computers will be operating with a skeleton staff base and kindly request your patience and understanding during this time"
My order was placed a week before lock down, with a 1-3 working days turn around as stated before. And again no further feedback on multiple mails to get estimate delivery date. And wait for it landline just cuts off which seems to be the only way to get any info. So no means of getting what i ordered in need before lock down and still do not have for whatever LAME excuse will come with it IF ANY.
EJ
Eugene J's update07 May 2020, 14:09
Reviewer Update
On the past Monday get a mail from George Vorster:
"Please note that the system automatically completes orders, once the payment and order is matched
We can confirm that we have received your order and payment, and that the order was processed with our supplier
LOCKDOWN UPDATE - Pc Link Computers is in normal operation. All orders placed during the national lockdown will be shipped from 4th May. Starting from the oldest to the newest orders. Due to a backlog of orders, there might be slight delays in deliveries. Pc Link Computers will be operating with a skeleton staff base and kindly request your patience and understanding during this time"
My order was placed a week before lock down, with a 1-3 working days turn around as stated before. And again no further feedback on multiple mails to get estimate delivery date. And wait for it landline just cuts off which seems to be the only way to get any info. So no means of getting what i ordered in need before lock down and still do not have for whatever LAME excuse will come with it IF ANY.
"Please note that the system automatically completes orders, once the payment and order is matched
We can confirm that we have received your order and payment, and that the order was processed with our supplier
LOCKDOWN UPDATE - Pc Link Computers is in normal operation. All orders placed during the national lockdown will be shipped from 4th May. Starting from the oldest to the newest orders. Due to a backlog of orders, there might be slight delays in deliveries. Pc Link Computers will be operating with a skeleton staff base and kindly request your patience and understanding during this time"
My order was placed a week before lock down, with a 1-3 working days turn around as stated before. And again no further feedback on multiple mails to get estimate delivery date. And wait for it landline just cuts off which seems to be the only way to get any info. So no means of getting what i ordered in need before lock down and still do not have for whatever LAME excuse will come with it IF ANY.