Almost a year later, still no delivery or refund of half my order #16017

Almost a year, still no delivery or refund of half my order #16017

These are all the support tickets and the last I heard from each. January 22, 2021 - 44847 - I do apologise for the delays and inconvenience caused. I will advise closer to the time February 16, 2021 - 50208 - Kindly note that the supplier has split the order into different shipments we are currently waiting on the balance of the order. February 22, 2021 - 51196 - Your request (51196) has been received. March 15, 2021 - 55455 - Kindly note the refunds are done via Pay Fast, It takes 10 to 14 working days, I will follow up and revert back to you as soonest May 13, 2021 - 67678 - Kindly note that we will follow up with the accounts department and revert back to you as soonest May 18, 2021 - 68599 - Your request (68599) has been received. November 15, 2021 - 104646 - Your request (104646) has been received.