JM
Jaco M
1 reviews | Active since Jan 2019
01 Jul 2020, 08:12
After sales service is really bad
After sales service is really bad. They do not answer any queries
Helpful (0)
Replies (2)0
Replies (2)
Pc Link Computers's replyOfficial
01 Jul 2020, 08:54Hi Jaco
As per telephonic discussion kindly forward us your ticket number and all emails that you sent to us, so we can take it up with the relevant personnel. We did do a follow-up and the parcel shows it was delivered yesterday(30/06/2020) at 15:20.
As per telephonic discussion kindly forward us your ticket number and all emails that you sent to us, so we can take it up with the relevant personnel. We did do a follow-up and the parcel shows it was delivered yesterday(30/06/2020) at 15:20.
Pc Link Computers's reply01 Jul 2020, 08:54
Official
Hi Jaco
As per telephonic discussion kindly forward us your ticket number and all emails that you sent to us, so we can take it up with the relevant personnel. We did do a follow-up and the parcel shows it was delivered yesterday(30/06/2020) at 15:20.
As per telephonic discussion kindly forward us your ticket number and all emails that you sent to us, so we can take it up with the relevant personnel. We did do a follow-up and the parcel shows it was delivered yesterday(30/06/2020) at 15:20.
JM
Jaco M's updateReviewer Update
01 Jul 2020, 08:59 I send on e-mails 23/06, 24/06 and again on the 29/06 with no response.
What would have helped is if you will send the tracking number in future. That will allow me to track and contact the courier directly. My parcel apparently went to Newcastle in KZN instead of Nelspruit in MPU according to the courier. I can't said who is at fault for this. I couldn't follow this up as I got no response from PC Link. I eventually did receive the parcel yesterday
Thanks for following this up
What would have helped is if you will send the tracking number in future. That will allow me to track and contact the courier directly. My parcel apparently went to Newcastle in KZN instead of Nelspruit in MPU according to the courier. I can't said who is at fault for this. I couldn't follow this up as I got no response from PC Link. I eventually did receive the parcel yesterday
Thanks for following this up
JM
Jaco M's update01 Jul 2020, 08:59
Reviewer Update
I send on e-mails 23/06, 24/06 and again on the 29/06 with no response.
What would have helped is if you will send the tracking number in future. That will allow me to track and contact the courier directly. My parcel apparently went to Newcastle in KZN instead of Nelspruit in MPU according to the courier. I can't said who is at fault for this. I couldn't follow this up as I got no response from PC Link. I eventually did receive the parcel yesterday
Thanks for following this up
What would have helped is if you will send the tracking number in future. That will allow me to track and contact the courier directly. My parcel apparently went to Newcastle in KZN instead of Nelspruit in MPU according to the courier. I can't said who is at fault for this. I couldn't follow this up as I got no response from PC Link. I eventually did receive the parcel yesterday
Thanks for following this up