NO HELP AT ALL

<p>I've had problems with my iStore card since the 6th of February 2016, I spoke to iStore and they ensured me that the problem was on the side of PayU and that I should contact them.</p> <p> </p> <p>I have contacted them several times with my problem, and I've sent and e-mail with the problem.</p> <p> </p> <p>My card does not want to go through to the 3D secure process due to failed transactions caused by standard bank, so a block was anti-***** security was put on my card when I try to use it on the myistore website.</p> <p> </p> <p>The more I kept telling the people at the PayU call centre ( who can't even speak proper english ) that I can't use a different card as I'm using my one and only credit card and the transaction goes through on the budget option, the more they kept saying I should EFT the money....HOW DO YOU EFT FROM A CREDIT CARD ON THE BUDGET OPTION????????????????!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>Then I was told that my case is being worked on...4 days after the e-mail and still no feedback... I have to keep on calling in, which is starting to cost me a pretty penny...</p> <p> </p> <p>HOW HARD CAN IT BE TO FIX A SUCH A SMALL PROBLEM AND GET BACK TO THE CUSTOMER TO GIVE THEM FEEDBACK???APPARENTLY IT'S BRAIN SURGERY!!</p> <p> </p> <p>The call centre staff are so unusefull and have absolutely nothing to say except that they are sorry the whole time and that they can see the problem and that it's escalated..</p> <p> </p> <p>I have been told that I would receive and e-mail back with feedback shortly, I have been told I would receive a call back shortly with feedback.... STILL NOTHING</p> <p> </p> <p>I am beyond frustrated.</p>