Avoid using PayU as your payment gateway!

1 out of 4 credit card don't work AT ALL when checking out on our website, even though our clients are affluent and they have no problems on other sites. Over a third of all transactions fail (EXCLUDING the events where the client is at fault). PayU responded to this by repeatedly stating that there is no problem and that this is the industry norm (which is just intuitively nonsense). So I went to extreme lengths to get to the bottom of this, and with FNB's help proved that there are problems with PayU's platform. Following this, PayU simply ignored my emails, until after considerable effort I got through to Andre Viljoen "Client Relationship Executive" on 11 June, but after 4 months since the start (1 April), the issue is still not resolved and my company keeps on bleeding money (22 July). I should have spent the switching cost to another provider a long time ago. Avoid this company.