JT
James T
1 reviews | Active since Nov 2013
03 Jan 2019, 14:03
PAYSPACE BAD PAYSLIP SERVICE
Payspace is not doing what they promise. For the second month our employee's payslips are in shambles. Trying to get Payspace to correct this problem failed. They do not phone back and if they do they talk about days to correct their faulty system!
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Replies (2)0
Replies (2)
Deel Local Payroll, powered by PaySpace's replyOfficial
03 Jan 2019, 17:51Good day James,
Thank you for your feedback. We apologise for your experience. We confirmed with our Head of Support, Michelle Ribeiro, that this query was resolved during your call with support earlier today. Michelle also committed to contact you at the end of January to ensure you have a seamless payroll process. Please feel free to contact support@payspace or sales@payspace for any other question or queries.
Wishing you a prosperous 2019.
Kind regards
The PaySpace Team
Thank you for your feedback. We apologise for your experience. We confirmed with our Head of Support, Michelle Ribeiro, that this query was resolved during your call with support earlier today. Michelle also committed to contact you at the end of January to ensure you have a seamless payroll process. Please feel free to contact support@payspace or sales@payspace for any other question or queries.
Wishing you a prosperous 2019.
Kind regards
The PaySpace Team
Deel Local Payroll, powered by PaySpace's reply03 Jan 2019, 17:51
Official
Good day James,
Thank you for your feedback. We apologise for your experience. We confirmed with our Head of Support, Michelle Ribeiro, that this query was resolved during your call with support earlier today. Michelle also committed to contact you at the end of January to ensure you have a seamless payroll process. Please feel free to contact support@payspace or sales@payspace for any other question or queries.
Wishing you a prosperous 2019.
Kind regards
The PaySpace Team
Thank you for your feedback. We apologise for your experience. We confirmed with our Head of Support, Michelle Ribeiro, that this query was resolved during your call with support earlier today. Michelle also committed to contact you at the end of January to ensure you have a seamless payroll process. Please feel free to contact support@payspace or sales@payspace for any other question or queries.
Wishing you a prosperous 2019.
Kind regards
The PaySpace Team
JT
James T's updateReviewer Update
03 Jan 2019, 18:24Many thanks to Michelle! If it was not for her I could have had the same difficulty in solving the problem as last month.
I appreciate Michelle's patience , understanding and support. I do propose that your IT people try to ensure this will not happen again.
Regards
JT
James T's update03 Jan 2019, 18:24
Reviewer Update
Many thanks to Michelle! If it was not for her I could have had the same difficulty in solving the problem as last month.
I appreciate Michelle's patience , understanding and support. I do propose that your IT people try to ensure this will not happen again.
Regards