Worst Customer Service

Called 0875 PAYPAL (729 725) on Monday, 21 August at 09h15 and spoke to an awful customer service agent. She spoke too quickly and not very clearly, so much so that I battled to understand her and she clearly did not know her product or platform as numerous times I asked her questions she failed to answer. I requested to speak to someone else and at first, she apologised but then when I told her that she doesn't seem to understand my request and wasn't speaking clearly she said that if I had an attitude she wouldn't help me. I asked for her name and again she said that with my "attitude" she wouldn't help me and put the down, I was asked to do a survey on my experience and I rated her as a 1 for both questions asked. You are dealing with people and their money so be professional and helpful!!!!!!!!!!!!!!!!!!!!!!! Still do not know how to transfer my PayPal funds to be FNB account and based on the comments on HelloPeter on how terrible this service is, I guess I'm unlucky.