They just don't care

I am SO disgusted in PayPal's lack of customer care/empathy. My employee's salaries are stuck in PayPal. My account got suspended, and I promptly completed the required checks. Its been over a week and no amount of calling or emails makes a difference. They have only checked 2 of the 4 supp**** documents! While we wait for our salaries. It will literally take someone 2 seconds to approve this!!