Paypal's Developers Struggle with Critical Thinking

If I could give less than a half of a star, I would. This app is absolutely pathetic. Hopefully, I've caught your attention now. I have been struggling to log in to my account for DAYS now.

My other SIM has been disabled by another equally pathetic service, Vodacom. Their review is incoming. Somewhere along the line, Paypal decided to toggle my 2-step verification. Therefore, I need to enter an OTP received on my old SIM to be able to log into my account. Tried to contact you and guess what? I need to log in. Tried to change my setting and guess what? Log in. Sent an email, it is no longer active but according to the automated message, I can LOG IN to contact you. How extremely unhelpful of you. Calling as a guest? The number no longer exists. But I can access your true number if I only log in. Tried the community forum, oops, sorry, log in. Resolution centre? Log in Message system? Log in please.

What an absolutely pathetic program. Do the Paypal developers need help with their critical thinking skills? How on God's green earth did you think to make your "contact us" portal strictly accessible after log in? when log in issues are as common as day and night? Not to mention your outrages fees that keep increasing.

If, by any chance, one of your agents see this—there's some constructive criticism for you. Please, on behalf of every person that has most likely struggled with this, get a better log in portal and process. Remove the log in restriction from your contact us portal, and use your critical thinking skills.