PayPal not replying to emails and solving account issue for weeks

I am trying to solve an issue for weeks, but nobody is replying to my emails that I've sent trough my account (***) although it says I would get a reply within 24 hours. It's been weeks now. My account is still limited although I submitted all requested docs. My profile shows that all docs have been provided and doesn't give me an option to solve this from my end. Please remove limitation as I need to access my funds asap. Thank you.