PayPal lack of service.

I rang FNB again and the call was answered in fifteen seconds. The only comment that I could get: "The lines were rushed." The gentleman helped to to sort out my problem - thank you Wesley. He however then proceeded to put me through to PayPal. When I asked the consultant to please ring me back because I had already been on the line for more than thirty minutes, he just put the phone down after repeatedly ignoring my request. So things can get worse!!