PayPal it’s a ****, shame and heartless company

Honestly, PayPal is a **** network. I lost my father and needed to retrieve money to travel to my country. As soon as the money entered my account, they blocked the funds, demanding that I provide identification documents and other paperwork—knowing that this is a business account where I am the sole director. The company is registered and has all the necessary documents.

They asked for my personal identification, which I sent, and immediately after, they blocked my account along with the money. When I called their customer service, they told me it was because I sent my personal documents instead of the company’s. I told them, “It was your responsibility to notify me about that. Can I now send the company’s documents?” They rep****, “No, it’s too late. The account is already closed. You will get your money in 180 days, and there’s nothing we can do.”

I asked them, “How am I supposed to handle my father’s funeral? I need this money.” And they simply said, “Sorry, there’s nothing we can do. You’ll get your money in six months.”