Paypal is NOT MY Pal.

I can not even try and begin to explain my nightmare journey with Paypal. Almost a year ago, they froze my account. The reason I get: I have a registered company and was trading as. I send ALL documents to confirm (a few times) It was confirmed they received it, but every time I follow up, there's another reason for not unfreezing my account. I've tried posting on social media for assistance, but they refer me to their service department the whole time. I've never seen a company not taking responsibility to try and assist a client like them. When they sometimes phone, they will tell me that I'm unprofessional if I dare get upset about the situation and trying to get someone just to push that "Unfreeze account" button. On one stage it was confirmed that they have my documents and all will be resolved, but here I am still waiting for any type of assistance almost a year later.