PayPal is just the worst kind of **** ever!!

On the 11th of September I was sent 40 dollars from a friend in the USA to my PayPal account in south africa. After trying to use my PayPal account to pay for uber eats they locked my account; advising that I must reset my password. I have used the same account for almost 20 years. I no longer have access to the email or.the cellphone number on the account.

After fighting to get through I was told to send a detailed email on the 12th of September which I Did, requesting for a.transfer from my old account to a new one I created. I then requested via the app which they advised it would be 3 to 4 business days. It was supposed to pay out today.

I had to message them again (clients are responsible for follow up according to them, absolutely no.customer care standards) with which I was told by the SAME consultant to restart the whole process. Now they expect me to wait ANOTHER 4 DAYS for the money to be transferred to my account from the old one. A 4 day process has now been dragging for 2 weeks! This is the worst customer care ever!! Someone has to call me on ***. I want my money PayPal!!