PayPal is Holding My Money Hostage – Zero Compassion & Empty Promises

I have been trying to access my funds after the 180-day hold, but PayPal’s customer service is a complete disaster. Every consultant I speak to gives a different answer, and none of them seem to know what they are doing. They first told me to transfer my money to a relative’s PayPal account, made me write an authorization letter, then rejected the request without warning. When I asked to withdraw through Wise, they refused, claiming they "don’t trust virtual banks."

Their consultants sound untrained, disorganized, and completely unaware of their own policies. How can we trust PayPal with our money when their staff can’t even provide consistent information? It feels like dealing with ****mers rather than a legitimate financial service.

To make matters worse, I have a child in the hospital who is not getting enough oxygen to the brain, and despite explaining my urgent situation, they continue to block my access to my own money. Instead of actually helping, they play mind games, acting like they are assisting while knowing full well that their solutions won’t work.

PayPal is unreliable, unprofessional, and *************. If you value your time and money, stay far away from them.