LM
LUCIA M

1 reviews | Active since Apr 2015

02 Jul 2023, 03:01

PAYPAL DISGRACEFUL *******

I wish I had read these reports before dealing with PAYPAL!!!🤮🤮🤮 If minus stars were possible I would definitely classify them thus. I have a Europe Paypal and a South African one (both never get used). Reading the encouraging excellent timeous service they claim to offer, I proceeded to first try transfer five hundred euros to a worker who was going to Zimbabwe and needed them urgently …to discover after having completed all the requirements successfully…PayPal claimed this person COULD NOT RECEIVE THE MONEY👹👹👹 They couldn’t give a solution or advice or reason. Now I need to transfer a notable amount from MY European PayPal account to MY South African PayPal one and after having completed and chosen the reason for making payment to be “for services rendered etc” I receive immediate notification that the account and the funds had been put on hold for 21 days and after that “THEY” would have reviewed my position so as to decide whether to release the funds or not. I CALL THIS *****ING!!! Numerous calls to their call centre pressing *** and God only knows how many more …finally I speak to several employees who all give a different version, transfer you to someone else, promise to call you back (AND NEVER DO!!) and now get told I must phone the European PayPal as they can unblock it. 45 minutes on the phone (paying call) to have resolved NOTHING! I am doing alterations to my house and workers and materials have yo be paid!!! ALL ATTEMPTS HAVE FAILED. WROTE COMPLAINTS TO CUSTOMER SERVICE, SPENT DAYS ON THE PHONE TRYING TO GET A SOLUTION. CALLED FNB WHO COULD ONLY PUT ME THROUGH TO THE SAME CALL SYSTEM OF PAYPAL THAT GOT ME NOWHERE. THIS IS ABSOLUTELY SHOCKING. THE AMOUNT BLOCKED BY THEM IS IN EXCESS OF THREE HUNDRED THOUSAND RANDS. FURTHER ….AFTER THE REQUEST HAD BEEN COMPILED AND PAYPAL CONFIRMED IT…. THE DETAILS OF IT SHOW THAT THEY RETAIN FOR THEMSELVES EURO 688.00 FEES ( Rands 14.000!!!!!) FOURTEEN THOUSAND. Can somebody help with some Advice PLEASE ????🙏🙏🙏🙏🙏🙏🙏🙏

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