PayPal customer service is not what it used to be

Hello,

I bought some items on WISH.COM. When I went to purchase, I chose the PayPal option. This tool me to the PayPal page and immediately purchased the items without letting me check the details first.

The payment went through and I immediately cancelled the transaction with WISH.COM They refunded my purchase, but nothing in showing in my PayPal account.

After many attempts at contacting PayPal to get this resolved, I keep getting pushed back to WISH.COM.

The ticket I raised on PayPal was "CLOSED" with no explanation or resolution.

This is the email from WISH.COM (notice the dates ... over a month to resolve this now) ------ Hello Gregg,

Thanks for getting back to us. I understand that you still have not received your refund. However, after personally checking our records, I've confirmed that your item was refunded on October 16 to your original form of payment. You can view confirmation of the refund here: ******

Date Refunded: 2017/10/16 06:38:43 Amount Refunded: 8.96 USD

For more information, we recommend reaching out to your payment provider. If your refund still doesn't appear after checking with the financial institution that processed your payment, please let us know and we're happy to investigate further.

We always stand behind every order, please don't hesitate to let us know if there's anything else we can do to help.

Thanks for choosing Wish and have a good one, Gregg! :)

Alexis Wish Customer Support