1 reviews | Active since Jul 2016
PayPal call center HELL
Dealing with PayPal's call center staff has been frustrating. They aren't interested in understanding the reason for your call, they rush you through the call & they are both impatient & rude , they your put on hold & your transferred with no reason. I am currently in the USA & I need to change my previous South African number on file to my current US number. I also need to change the card number on file. The problem is I'm unable to login due to password issues. The system is sending a six digit PIN to my old South African number! So I'm stuck. As I'm typing this email I've been holding for 31 minutes after I was transferred to which ever department I've been put through to. Your call center agents have no sense of service or quality.
