LM
Lulu M

1 reviews | Active since Jul 2016

10 May 2019, 18:56

PayPal call center HELL

Dealing with PayPal's call center staff has been frustrating. They aren't interested in understanding the reason for your call, they rush you through the call & they are both impatient & rude , they your put on hold & your transferred with no reason. I am currently in the USA & I need to change my previous South African number on file to my current US number. I also need to change the card number on file. The problem is I'm unable to login due to password issues. The system is sending a six digit PIN to my old South African number! So I'm stuck. As I'm typing this email I've been holding for 31 minutes after I was transferred to which ever department I've been put through to. Your call center agents have no sense of service or quality.

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