PayPal AyPalling service.

PayPal is the worst company I have ever dealt with when it come to resolving a problem. This is especially frustrating when they caused the problem in the first place. A payment was made to me which did not appear in my account. The sender of the payment contacted PayPal advising them that the Payment had not been received by me. PayPal interpreted this as I had not received the goods and promptly put the payment on hold. This was on the 13th July and since then, there have been numerous messages using the Message Centre. On the 19th July I received a call from PayPal, Dublin in Ireland and was informed that the conflict had been resolved and that I would receive the payment within the next 72 hours. At this stage (more than 160 hours later the money has still not been received and I continue to get the message that the matter is under review) I phoned Dublin twice to try and resolve the matter and was transferred to the South African Pay Pal expert. The phone just rang and rang and then I was informed by a robot that the office was closed. They have also avoided my question as to whether I will receive interest while they greedily sit on my money. The HelloPeter rating system needs to be revised. They need to add a Zero rating. 1 star out of 5 stars is 20% which is by far too generous and implies a level of satisfaction which does not exist. Zero would be a more accurate rating.