PAYPAL allows *****

I have Contacted PAYPAL many times via their Contact email notifying about unauthorized transaction that have happened on the 03/07/19 by unknown person who used my Absa debit card banking details to purchase things online without my authority. I have sent many emails and always asked the same question by different people and i have also gave them the proof from my bank that i am the owner of the card but no one is willing to help me.Always they reply by saying they cant trace the transaction but i gave all details like date,time,my banking details and card no,and to whom the transaction went to.But always i receive a negative response from different people.They are aware that i am from South Africa and i cannot make international calls but i can send the emails only.More than R4000 gone from my Absa bank to paypal and all this happened during the night and Absa did not alert me if i approve the transaction as i have Absa App and verification security and sms confirmation.Both PAYPAL and ABSA failed to protect me as their customer and Client.