Non existent customer service for South African PayPal

I am very unhappy with PayPal. Their service in South Africa is non existent, there is no personal service - one cannot enable a live chat with a consultant. You have to write messages in the message center to which you only receive an automated reply to their "valued customer" (because they don't want to keep you waiting) with non relevant information and when you reply with detailed information in the hopes that a human being will reply - all your messages go unanswered. I have been struggling with my account since August 2019 with an apparent overdrawn limit which blocked my account. No one will get back to me about this. When I contact PayPal overseas, they are very helpful to the point where they find out your account is South African - they they ask that you contact SA directly - which is pointless.