Disappointing, slow and unprofessional

I am so disappointed in PayPal, as well as their customer service. PayPal requested ANOTHER verification, which I don't necessarily mind, even though I have used their platform for years now. But then I was promised it would take 72 hours max. It has now been almost 5 days and still nothing other than an incredibly unprofessional customer support agent on their platform. I will certainly be moving over to another platform within the next month and I will be sure to make it known of my experience to all my future clients WITH the reason of why I no longer use the platform and recommend others not to either.