Customer Service is non Existant

Paypal has been messaging me on a regular basis to verify my ID and address details which I did in mid October. My proof of address was declined And I was asked to submit again . However the screen that Paypal refers me to says "Thank you for providing the required information. We’ll get back to you within 2-3 business days.". There is no obvious way to interact with this screen. My Paypal has subsequently been limited. Over November I have written 3 messages to Paypal's Resolution Centre. I get automated responses that don't even vaguely address my problem. I tried to call Paypals support number 1- ********** which does not work in South Africa. In my search for support I came their South African Facebook Page and posted a message their with no response. Does Paypal have a customer services department, If so how the hell reach theme?