Can't access funds, PayPal

Thank you for restoring my account I now have access to it as requested however I still cannot access the funds in my account apparently my account dictates me as being in USA and because I am in South Africa I cannot get the donation money sent to me by our sponsor. I went to the FNB bank branch again and I was told to wait for 2pm the same thing that I was told before because apparently the people that can assist me start working at time. The previous times that I waited the whole department could not assist me, it also surprises me because I have used the same account before and there were no complications or even "USA identities" but now suddenly the same account is having so many problems.

please assist me and change the country for me so that I can be able to access those funds or please send me a step by step guide to help me change the country of residence so that I can access the money or you can contact me directly on ********** 516.