TM
Thobekile M

1 reviews | Active since Jan 2016

18 Jul 2017, 10:14

BAD EXPERIENCE - POOR COMMUNICATION WITH THE SERVICE PROVIDER

<p>Well basic what had happen was, i decided to sell something, then the buyer wanted to use PAYPAL because they believed that it was more saver doing the payment through them rather then depositing straight to my account. </p> <p> </p> <p>I went on the PayPal website and opened a new account for myself so we can get the payment sorted with the buyer. After i had my account done, then I advised the buyer. The buyer told that they will do payment to my PayPal account as soon as possible, well that was done because i received an email from PayPal informing me that someone has made payment to my account, but in order for my account to be credited I need to send them the proof that the item has been shipped to the required address which i was given by the buyer, okay that was done already so i sent them the shipment tracking number and the slip i got from the courier company I had used. </p> <p> </p> <p>I receive another email with a PayPal fund s Transaction, but what was bothering me is that i couldnt see these funds in my PayPal account, nothing was showing on my PayPal that there was funds sent to me. So I asked PayPal to advise on whats happening or where can i see those funds, but since today i havent had any respond form them. Its been 4days now. </p> <p> </p> <p>Then i received another email which was subjected : **** Technical Error ****</p> <p>See mail below: </p> <p>You received an additional payment of R 2,000.00 ZAR and your PayPal account has been credited with the sum of R 6,000.00 ZAR</p> <p>We are unable to stop the money being transferred into your account so you are to send the sum R 2,000.00 ZAR back to Syvester Steven in order to have your account being credited immediately we received confirmation from you.</p> <p><br />We are doing this to make sure that you and the buyer have a safe transaction and it is our duty to make sure that both party are being protected.</p> <p>We have your fund safe with us and we are sorry for the inconvenience this might have caused you, our service never worked like this but this issue made it has to be this way, it is our duty to protect both buyer and seller and that is what we are doing.</p> <p> </p> <p>So now i have to send R2000 to the buyer mean while I cant even see any payment on my account and now PayPal is sending me these emails. </p> <p> </p> <p>I rep**** to this email but since today no one has responded to me. The buyer is telling me that their PayPal account was hacked and the hacker did this extra R2000 payment to my account. </p> <p> </p> <p>If this is **** please can people be aware of PayPal because now what they trying to do is they want me to just send the R2000 to the buyers account. What ****es me off the most is that i have sent the item i was selling but no payment i have received. </p> <p> </p> <p>PayPal is bull**** and I want to warn peolple not use it because its clear that they allow people to do ***** there. </p> <p> </p> <p>I need someone from PayPal to explain this to as soon as possible. </p>

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