LD
Lemanja D

1 reviews | Active since Jan 2013

10 Feb 2021, 11:19

Allowing money to be deducted and if you query it they do not assist you BE WARE!

I have been ****med by Shaw Academy to join one of their "free" courses.

They asked for my banking details and say that I can cancel at any time.. BUT when I tried canceling on the app/website it does not allow me to and says I must call in. When I call in the nr does not work (South Africa). I also emailed them numerous times requesting the cancelation of my free subscription.

It was literally impossible for me to cancel this free subscription and Paypal just allowed them to deduct 49 Euros from my account. I queried it 3 times with Paypal and submitted all the screenshots of my emails sent and explained that the SA nr is not working as well. PayPal then requested the Agreed Terms and I could not find any so send them a link to their (Shaw Academy)n terms.

Paypal then came back to me and said they won't refund me as I have not submitted the proof - after submitting it 3 times already! (the same documents)...

NOW I could not cancel this "free" subscription from Shaw Academy that is now literally *****ing my money and Paypal does not protect their consumers either instead they are protecting a company that is going against the Consumer Act by not making it possible to cancel my subscription online in the learning area and falsely advertising that you can cancel at any time!

BE ALERT OF PAYPAL AND SHAW ACADEMY!

There is no easy method to cancel this subscription and I am scared that Paypal will approve the next deduction from my account this month as well. REFUND MY MONEY PAYPAL AND CANCEL MY SUBSCRIPTION SHAW ACADEMY!

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