CS
Carin S

1 reviews | Active since Aug 2022

11 Aug 2022, 00:12

Pathetic Payoneer.

DO NOT EVER MAKE USE OF THIS UNRELIABLE “service” if one can even call it a service. I made a withdrawal from my Payoneer account to my FNB bank account on the 31st of July 2022 and to this day it has not reflected in my account. Usually it takes 2-3 business days but it’s been more than a week and still nothing. I have tried to contact them countless times through various ways but I always get the same automated responses and the same “we’ll escalate it to the relevant department” message but no one ever gets back to me, they also mark requests as resolved but then nobody even dealt with your request. To say Payoneer’s customer service is pathetic is an understatement, many people are experiencing this exact issue at the moment, FNB has requested that they send me a MT103 form to prove that they’ve transferred the funds to my bank account and so that they could trace the funds and still no one responded to my request that I’ve made for them to send me proof showing my banking details and swift code. PLEASE DO NOT!!!!!! make use of this sorry excuse of a financial institution which claims to make things convenient for it’s customers, it only makes everything worse. No one deserved the stress and anxiety Payoneer is currently putting many people through, keep your valuable money and use a different method to transfer your funds. STAY AWAY from these ******!

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