****: Pay my fines takes your money and does not pay the traffic !

I think this is a **** and I have contacted the ***** department at FNB about this - I paid a R600 fine using pay my fines - - the Pay my Fine website added a R15 convenience fee. - The credit card transaction went through and I received a receipt

I discovered that the fine was never paid - I am still getting notifications and Pay my fines does not respond to emails or phone calls