Payment not updated

I paid the fine through \Pay my fines"in January 2015<br> <br> The payment did not reflect on their system.<br> In March I contacted their department and was informed to sent an e-mail to R Gallant with the proof of payment. I sent 10 e-mails to him without responding or updating the payment<br> <br> In April I contacted the department again and was informed to sent an email now to TMT Services. I have sent three e-mails with out any response or updating the payment<br> <br> This is just unacceptable poor service and a no care attitude!!"""