Not convenient

<p>I have registered on Pay My Fine website to pay outstanding traffic fines via the web #paymyfine</p> <p>We paid a fine on the 18 July (not via the web) and to date this payment is not reflected on the site. We have emailed proof of payment ********** on numerous occasions and to date no action has been taken. We have also called their customer service line which is difficult to get through to - with no success.</p> <p>This website (brand) is not providing the convenience it has offered and, for me, this is bad customer service.</p> <p> </p> <p> </p> <p> </p>