NB
Nardus B
1 reviews | Active since Feb 2025
03 Sept 2026, 11:08
Worst rule I have ever seen, if you miss the deadline they lock your phone and you cannot even pay online!
Complete *******! If by any chance you miss their weekly payment, they completely block your phone and the app opens so you can pay the instalment! Click to pay and it changes the currency from Rands to Dollars and it keeps on looping back to the request to pay, even if you click on pay now!
I had to walk to Pick & Pay at night to pay at a counter to have my phone unlocked!
Failure in every aspect!
Helpful (0)
Replies (1)0
Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
04 Sept 2026, 09:38Good day,
We would like to apologize for the overall service experience received, as this is not the type of service that we wish to render to you as our customer.
Should you wish to speak to us directly, please do not hesitate to chat with us on WhatsApp at *** or via the chat option in your PayJoy app.
Kind regards,
Customer Experience Representative
The Payjoy Team
Payjoy SA (Pty) Ltd's reply04 Sept 2026, 09:38
Official
Good day,
We would like to apologize for the overall service experience received, as this is not the type of service that we wish to render to you as our customer.
Should you wish to speak to us directly, please do not hesitate to chat with us on WhatsApp at *** or via the chat option in your PayJoy app.
Kind regards,
Customer Experience Representative
The Payjoy Team